|We work with shippers including US Postal Service and United Parcel Service to get your package to you the safest and most secure way. If you prefer to have shipments sent to a PO Box, please choose US Postal Service Priority Mail as your shipping option. For all other options, please specify your street address.
Standard Ground Shipping. (Click here for our shipping rates.)
Exceptions from Free Shipping. Free shipping is available in all 50 States and US Territories. Some items are excluded from free shipping, including drop ship items, furniture, frames, hazardous materials and other oversized items. On orders with multiple items totaling over $200, shipping may be applied to these excluded items, while the remainder of your order ships free. If you feel that the items on your order should be included in the free shipping offer, but are showing shipping cost online, please contact us at 1-800-426-6740, so that a representative may assist you with your order. Please provide a valid e-mail address and phone number during checkout for our records.
Standard Ground Delivery
Most in-stock items leave our warehouse within 1 to 2 business days. Custom cut frame orders require 2-4 business days for completion prior to shipping. PLEASE ALLOW 5-10 BUSINESS DAYS FOR DELIVERY. Most orders shipped by ground arrive promptly, but weekends, holidays and weather delays can add to the delivery time. As you plan your order, please allow sufficient delivery time if you are preparing for a class, buying frames to assemble for an exhibition, or ordering for other situations where timing is very important.
UPS 2nd DAY AIR®
At your request, we will ship your order by UPS 2nd Day Air®. Please call our sales department for more information. Most in-stock items leave our warehouse within 1 to 2 business days (it takes 1 to 2 days to process and fi ll your order). Shipping them takes one to two days depending on the delivery method you select. We invoice you for actual freight charges + a $5.00 shipping & handling fee. Due to the time required for custom cut frames, we are not able to provide you with overnight shipping on frame orders. No combustible items using these shipping methods.
Checking Your Order Status.
Click the Your Account option at the top right corner of your screen and follow the instructions provided.
International Shipments (Other than Canada).
Daniel Smith offers a variety of air and surface shipping options to most destinations around the world. Please place your international orders through our online store. When your order is received, a Daniel Smith Customer Service Representative will contact you by e-mail or phone to inform you of shipping options and costs. Your order will not be shipped until we receive your approval for shipping.
Shipments to Alaska, Hawaii, Puerto Rico, Virgin Islands and Guam.
Packages are shipped Priority Mail (3 days) or Parcel Post (1-2 weeks) depending on the size of the package. To calculate your cost, use the Standard Delivery column in the Shipping Rates chart. For faster service, you can ship your order UPS 2-Day Air. Please call the Sales line for actual shipping charges: (800) 426-6740. UPS Deliveries to Puerto Rico do incur additional taxes.
Shipments to Canada.
- Please pay in U.S. dollars and write "U.S. Funds" on your check if ordering by mail.
- Customs may delay the delivery of your order from 3 to 6 weeks.
- We ship CANADA POST to Canada.
$0.00 - $60.00—$13.75
$60.01 - $150.00—23%
All orders delivered within Washington State are assessed Washington State sales tax. The Sales Tax is calculated at the time of your order, and will be displayed in both your invoice and your e-mail confirmation following completion of the order.